Associate-Google-Workspace-Administrator exam registration

[Mar-2026] Dumps Brief Outline Of The Associate-Google-Workspace-Administrator Exam – PrepAwayExam

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Google Associate-Google-Workspace-Administrator Exam Syllabus Topics:

Topic	Details
Topic 1	Supporting Business Initiatives: This section of the exam measures the skills of Enterprise Data Managers and covers the use of Google Workspace tools to support legal, reporting, and data management initiatives. It assesses the ability to configure Google Vault for retention rules, legal holds, and audits, ensuring compliance with legal and organizational data policies. The section also involves generating and interpreting user adoption and usage reports, analyzing alerts, monitoring service outages, and using BigQuery to derive actionable insights from activity logs. Furthermore, candidates are evaluated on their proficiency in supporting data import and export tasks, including onboarding and offboarding processes, migrating Gmail data, and exporting Google Workspace content to other platforms.
Topic 2	Data Access and Authentication: This section of the exam evaluates the capabilities of Security Administrators and focuses on configuring policies that secure organizational data across devices and applications. It includes setting up Chrome and Windows device management, implementing context-aware access, and enabling endpoint verification. The section assesses the ability to configure Gmail Data Loss Prevention (DLP) and Access Control Lists (ACLs) to prevent data leaks and enforce governance policies. Candidates must demonstrate an understanding of configuring secure collaboration settings on Drive, managing client-side encryption, and restricting external sharing. It also covers managing third-party applications by controlling permissions, approving Marketplace add-ons, and deploying apps securely within organizational units. Lastly, this section measures the ability to configure user authentication methods, such as two-step verification, SSO integration, and session controls, ensuring alignment with corporate security standards and compliance requirements.
Topic 3	Managing Objects: This section of the exam measures the skills of Google Workspace Administrators and covers the management of user accounts, shared drives, calendars, and groups within an organization. It assesses the ability to handle account lifecycles through provisioning and deprovisioning processes, transferring ownership, managing roles, and applying security measures when access needs to be revoked. Candidates must understand how to configure Google Cloud Directory Sync (GCDS) for synchronizing user data, perform audits, and interpret logs. Additionally, it tests knowledge of managing Google Drive permissions, lifecycle management of shared drives, and implementing security best practices. The section also focuses on configuring and troubleshooting Google Calendar and Groups for Business, ensuring proper access control, resource management, and the automation of group-related tasks using APIs and Apps Script.
Topic 4	Troubleshooting: This section of the exam measures the skills of Technical Support Specialists and focuses on identifying, diagnosing, and resolving issues within Google Workspace services. It tests the ability to troubleshoot mail delivery problems, interpret message headers, analyze audit logs, and determine root causes of communication failures. Candidates are expected to collect relevant logs and documentation for support escalation and identify known issues. The section also evaluates knowledge in detecting and mitigating basic email attacks such as phishing, spam, or spoofing, using Gmail security settings and compliance tools. Additionally, it assesses troubleshooting skills for Google Workspace access, performance, and authentication issues across different devices and applications, including Google Meet and Jamboard, while maintaining service continuity and network reliability.
Topic 5	Configuring Services: This section of the exam evaluates the expertise of IT Systems Engineers and emphasizes configuring Google Workspace services according to corporate policies. It involves assigning permissions, setting up organizational units (OUs), managing application and security settings, and delegating Identity and Access Management (IAM) roles. The section also covers creating data compliance rules, applying Drive labels for data organization, and setting up feature releases such as Rapid or Scheduled Release. Candidates must demonstrate knowledge of security configurations for Google Cloud Marketplace applications and implement content compliance and security integration protocols. Furthermore, it includes configuring Gmail settings such as routing, spam control, email delegation, and archiving to ensure communication security and policy alignment across the organization.

QUESTION 27
Your organization’s users are reporting that a large volume of legitimate emails are being misidentified as spam in Gmail. You want to troubleshoot this problem while following Google-recommended practices. What should you do?

Adjust the organization’s mail content compliance settings in the Admin console.

Advise users to individually allowlist senders.

Disable spam filtering for all users.

Contact Google Workspace support and report a suspected system-wide spam filter malfunction.

QUESTION 28
An end user has thousands of files stored in Google Drive. Their files are well organized with Drive labels. You need to advise the end user on how to quickly identify all files that are contracts. What should you do?

Advise the user to use the Google Drive API to search for files with the keyword “contracts’

Advise the user to search in Drive for files with the keyword “contracts’, and use the “modified by me’ filter.

Advise the user to search for files that are labeled as “contracts’.

Advise the user to use the Investigation tool to search for files with the keyword “contracts’ and updated by you.

QUESTION 29
An employee using a Workspace Enterprise Standard license was terminated from your organization. You need to ensure that the former employee no longer has access to their Workspace account and preserve access to the former employee’s documents for the manager and the team.
You want to minimize license cost. What should you do?

Delete the former employee’s Workspace account.

Suspend former employee’s Workspace account.

Reset the password of the former employee and keep their Workspace license active.

Switch the license type of the former employee’s Workspace account to an Archived User license.

QUESTION 30
Your organization is about to conduct its biannual risk assessment. You need to help identify security risks by quickly reviewing all security settings for Gmail, Drive, and Calendar. What should you do?

In the reporting section of the Admin console, review the Gmail, Drive, and Calendar reports.

In the alert center, review all of the alerts.

In each individual organizational unit (OU), review the security settings.

In the Google Admin console, review the security health page.

QUESTION 31
Your organization acquired a small agency with only five users. You need to create user accounts for these new employees. Agency users must have their original email address. You have added the agency’s domain as a secondary domain. What should you do?

Use the Directory API to automatically create the user accounts.

Manually create users from the Admin console. When creating the user account, choose the agency domain to be used for the email address.

Use Google Cloud Directory Sync (GCDS) to sync users from an existing directory.

Bulk upload all users using a CSV file.

The key information here is “only five users” and “Agency users must have their original email address. You have added the agency’s domain as a secondary domain.” For a small number of users (five), manually creating them in the Admin console is the most straightforward and least complex method. When creating a new user, the Admin console allows you to select the domain for their primary email address from any secondary domains you have added to your Google Workspace account.
Here’s why the other options are less suitable:
A . Use the Directory API to automatically create the user accounts. While the Directory API can be used for automation, it requires scripting or programming knowledge. For just five users, this is overkill and introduces unnecessary complexity.
C . Use Google Cloud Directory Sync (GCDS) to sync users from an existing directory. GCDS is designed for syncing large numbers of users and groups from an on-premise directory (like Active Directory) to Google Workspace. For only five users, and if there isn’t an existing directory that needs ongoing synchronization, GCDS is far too complex and unnecessary.
D . Bulk upload all users using a CSV file. Bulk upload using a CSV file is efficient for a larger number of users (e.g., dozens, hundreds, or thousands). For only five users, preparing a CSV file might take as much or more time than simply creating them one by one through the graphical interface, especially if it’s a one-time task.
Reference from Google Workspace Administrator:
Add users one by one: This method is explicitly recommended for adding a small number of users (e.g., 10 or fewer). During the user creation process, you have the option to choose the domain for the user’s primary email address from your available domains.
Reference:
Add a domain or domain alias: This is the prerequisite step mentioned in the question (“You have added the agency’s domain as a secondary domain.”) which allows you to use that domain for user email addresses.

QUESTION 32
An employee is leaving your company and has numerous files stored in My Drive. Their manager wants to retain access to these files. You need to offboard the departing employee’s Google Workspace account while ensuring that the manager can still access the files while following Google-recommended practices. What should you do?

Download the departing employee’s Drive data by using Google Takeout. Upload the data to the manager’s Drive before deleting the departing employee’s Google Workspace account.

Transfer ownership of the departing employee’s files to the manager during the user deletion process.

Use Google Vault to establish a retention policy for the organizational unit (OU) of the departing employee. Assign the Google Archived User license.

Instruct the departing employee to share their My Drive folder with the manager before leaving. Delete the Google Workspace account on the departing employee’s last day.

QUESTION 33
Your company wants to start using Google Workspace for email. Your domain is verified through a third-party provider. You need to route the email to Google Workspace. What should you do?

Change your domain’s A record to point to Google’s mail servers.

Configure a forwarding rule in your current email system to redirect all messages to Gmail.

Update your domain’s MX records to the Google Workspace MX records provided in the setup instructions.

Create a CNAME record that maps your domain to “gmail.com.”

QUESTION 34
Several employees at your company received messages with links to malicious websites. The messages appear to have been sent by your company’s human resources department. You need to identify which users received the emails and prevent a recurrence of similar incidents in the future. What should you do?

Search the sender’s email address by using Email Log Search. Identify the users that received the messages. Instruct them to mark them as spam in Gmail, delete the messages, and empty the trash.

Search for the sender’s email address by using the security investigation tool. Mark the messages as phishing. Add the sender’s email address to the Blocked senders list in the Spam, Phishing and Malware setting in Gmail to automatically reject future messages.

Collect a list of users who received the messages. Search the recipients’ email addresses in Google Vault. Export and download the malicious emails in PST file format. Add the sender’s email address to a quarantine list setting in Gmail to quarantine any future emails from the sender.

Search for the sender’s email address by using the security investigation tool. Delete the messages. Turn on the safety options for spoofing and authentication protection in Gmail settings.

QUESTION 35
Your organization has experienced a recent increase in unauthorized access attempts to your company’s Google Workspace instance. You need to enhance the security of user accounts while following Google-recommended practices. What should you do?

Disable password recovery options to prevent unauthorized individuals from accessing user accounts.

Implement a strong password policy and enable text messages as the 2-Step Verification (2SV) using text messages.

Enforce the use of physical security keys as the 2-Step Verification (2SV) method for all users.

Enforce a strong password policy that requires users to include special characters, numbers, and uppercase letters.

QUESTION 36
Your organization is implementing a new customer support process that uses Gmail. You need to create a cost-effective solution that allows external customers to send support request emails to the customer support team. The requests must be evenly distributed among the customer support agents. What should you do?

Create a Google Group, enable collaborative inbox settings, set posting permissions to “Anyone on the web”, and add the customer support agents as group members.

Use delegated access for a specific email address that represents the customer support group, and add the customer support team as delegates for that email address.

Create a Google Group, add the support agents to the group, and set the posting permissions to “Public.”

Set up an inbox for the customer support team. Provide the login credentials to the customer support team.

QUESTION 37
Your company is undergoing a regulatory compliance audit. As part of the audit, you are required to demonstrate that you can preserve all electronic communications related to a specific project for a potential legal discovery process. You need to configure Google Vault to accomplish this goal. What should you do?

Use the security investigation report to show Vault log events.

Use the search and export functionality to identify all relevant communications within the project timeframe.

Create a matter and a hold on all project-related data sources such as Email. Chat, and Drive within Google Workspace.

Create a custom retention policy for the project data. Ensure that the policy covers the required retention period.

QUESTION 38
External sharing at your company is only permitted for the sales and marketing department. Engineering is not allowed to share externally. You need to configure the sharing settings to comply with this policy. What should you do?

Use a data loss prevention (DLP) solution to control external sharing based on user groups.

Create separate shared drives for each department with different external sharing settings.

Create organizational units (OUs) for each department. Configure different external sharing settings for each OU.

Configure Drive trust rules to restrict the engineering department from sharing externally.

QUESTION 39
Your organization’s employees frequently collaborate with external clients and vendors by using Google Meet. There are active instances of unsupervised meetings within your organization that do not have a host, and unsupervised meetings that continue after an event has completed. You want to end all meetings that are being used inappropriately as quickly as possible. What should you do?

End all unsupervised meetings by using the Google Meet APIs.

Enable Host Management for Google Meet, and train internal host employees how to end meetings for everyone.

Turn off Google Meet in the Admin console for your organization. Turn Google Meet back on after two minutes.

Identify and end all unsupervised meetings by using the security investigation tool.

QUESTION 40
The current data storage limit for the sales organizational unit (OU) at your company is set at 10GB per user. A subset of sales representatives in that OU need 100GB of storage across shared services. You need to increase the storage for only the subset of sales representatives by using the least disruptive approach and the fewest configuration steps. What should you do?

Move the subset of users to a sub-OU, and assign a 100GB storage limit to that sub-OU.

Instruct the subset of users to store their documents in a Shared Drive with a 100GB limit.

Change the storage limit of the sales OU to 100GB.

Create a configuration group, and add the subset of users to that group. Set the group storage limit to 100GB.

QUESTION 41
Your compliance team has observed that employees at your organization are frequently resetting their passwords and is concerned about account hijacking. You need to create a solution to notify the compliance team whenever a user updates or resets their password. What should you do?

Create and enforce a new password policy for all users in your organization.

Move all compliance team members into a separate organizational unit (OU). Create and enforce a new password policy for the members of this OU.

Create an activity rule that is triggered by the User’s password changed event. Add compliance team members as email recipients.

Create a new alert by using user log events. Check that the challenge type is “Password”, and add the compliance team as email recipients.

QUESTION 42
You are configuring Gmail for your company and want to implement a layered security approach. You decide to implement industry-standard email authentication protocols. What should you do?
Choose 2 answers

Enable a default email quarantine for all users to isolate suspicious emails and determine if the messages haven’t been authenticated.

Configure a blocked senders rule to block all emails from unknown senders.

Configure DKIM to digitally sign outbound emails and verify their origin.

Disable IMAP for your organization to prevent external clients from accessing Gmail.

Set up SPF records to specify authorized mail servers for your domain.

To implement industry-standard email authentication protocols as part of a layered security approach for Gmail, you should configure DKIM (DomainKeys Identified Mail) and SPF (Sender Policy Framework) records for your domain. These protocols are crucial for verifying the sender’s identity and ensuring the integrity of email messages.
Here’s a breakdown of why options C and E are correct and why the others are not primarily email authentication protocols or best practices in this context:
C . Configure DKIM to digitally sign outbound emails and verify their origin.
DKIM adds a digital signature to the headers of outbound emails. This signature is verified by receiving mail servers using a public key published in your domain’s DNS records. DKIM helps to confirm that the email was indeed sent from your domain and that its content has not been altered in transit. It is a key email authentication protocol that enhances deliverability and protects against email spoofing.
Associate Google Workspace Administrator topics guides or documents reference: The official Google Workspace Admin Help documentation on “Help prevent email spoofing with DKIM” (or similar titles) explains how to set up DKIM for your domain. It details the process of generating a DKIM key, adding the public key as a TXT record in your DNS, and enabling DKIM signing in the Google Admin console. The documentation emphasizes DKIM’s role in authenticating outbound mail and improving email security.
E . Set up SPF records to specify authorized mail servers for your domain.
SPF is a DNS-based email authentication protocol that allows you to specify which mail servers are authorized to send emails on behalf of your domain. Receiving mail servers check the SPF record in the sender’s domain’s DNS to verify if the sending server’s IP address is listed as authorized. This helps to prevent spammers from forging the “From” address of your domain.
Associate Google Workspace Administrator topics guides or documents reference: The Google Workspace Admin Help documentation on “Help prevent spoofing with SPF” (or similar titles) guides administrators on creating and publishing SPF records in their domain’s DNS. It explains the syntax of SPF records and how they help receiving servers validate the sender’s origin, thus reducing spoofing and improving deliverability.
Now, let’s look at why the other options are not the primary choices for implementing industry-standard email authentication protocols:
A . Enable a default email quarantine for all users to isolate suspicious emails and determine if the messages haven’t been authenticated.
Email quarantine is a security feature that holds potentially harmful or suspicious emails for review. While it can help manage unauthenticated emails, it is a response to potential authentication failures or suspicious content, not an authentication protocol itself. Quarantine helps in handling emails that fail authentication checks (like SPF or DKIM) or are flagged by other security measures.
Associate Google Workspace Administrator topics guides or documents reference: Documentation on Gmail quarantine settings explains how to configure them to manage suspicious emails, including those that may not be properly authenticated. It’s a post-authentication handling mechanism.
B . Configure a blocked senders rule to block all emails from unknown senders.
Blocking all emails from “unknown senders” is an overly aggressive and impractical approach for most organizations, as you will likely receive legitimate emails from new contacts or domains. While you can create blocklists, it’s not a standard email authentication protocol and can lead to significant disruption of email flow.
Associate Google Workspace Administrator topics guides or documents reference: Gmail’s blocking features allow users and administrators to block specific addresses or domains, but blocking all unknown senders is not a recommended security practice.
D . Disable IMAP for your organization to prevent external clients from accessing Gmail.
Disabling IMAP can enhance security by limiting how users access their email, potentially reducing the risk of compromised third-party applications. However, it is not an email authentication protocol that verifies the sender of an email. It controls access to the mailbox, not the authentication of emails received or sent.
Associate Google Workspace Administrator topics guides or documents reference: Documentation on managing IMAP and POP access explains how to enable or disable these protocols for users, focusing on access methods rather than email sender authentication.
Therefore, the two correct answers for implementing industry-standard email authentication protocols are configuring DKIM to sign outbound emails and setting up SPF records to specify authorized sending servers.

QUESTION 43
You are designing a group structure for your company that will be used to grant access to a specific shared drive. You need this solution to automatically add and remove employees based on their job role. What should you do?

Create a security group. Add all employees with the desired job role. Grant the security group access to the shared drive.

Create a distribution list. Add all employees with the desired job role. Grant the distribution list access to the shared drive.

Create a dynamic group. Set the membership criteria to the desired job role. Grant the dynamic group access to the shared drive.

Create a configuration group. Add users on an exception basis. Grant the configuration group access to the shared drive.

QUESTION 44
Your organization handles a significant amount of sensitive customer data and must follow strict industry regulations. To meet an upcoming compliance deadline, you need to quickly implement a solution that automatically classifies files stored in Google Drive based on the content of files.
What should you do?

Create data loss prevention (DLP) rules for Drive. Configure the rules to apply Drive labels based on content.

Apply Drive labels based on content. Use Google Vault to create retention rules based on Drive labels, ensuring that data is kept for the required duration.

Implement a third-party data governance tool that integrates with Drive and provides advanced classification capabilities.

Add users into organizational units (OUs). Configure default file classification in Drive for the desired OUs.

QUESTION 45
Your organization requires enhanced privacy and security when sending messages to banks and other financial institutions. Your organization uses Gmail, but the banks use various other email providers. You need to maximize privacy and limit access to messages sent and received between your organization and the banks. What should you do?

Set up Transport Layer Security (TLS) compliance for inbound and outbound messages with a list of the banks’ email domains. Validate the TLS connections.

Configure Sender Policy Framework (SPF) and DomainKeys Identified Mail (DKIM) authentication for your email domains.

Enable Protect against unauthenticated emails in Gmail Safety.

Enable confidential mode for Gmail. Instruct employees to use confidential mode when sending messages to the banks.

QUESTION 46
Your company’s security team has requested two requirements to secure employees’ mobile devices-enforcement of a passcode and remote account wipe functionality. The security team does not want an agent to be installed on the mobile devices or to purchase additional licenses. Employees have a mix of iOS and Android devices. You need to ensure that these requirements are met. What should you do?

Implement a third-party enterprise mobility management (EMM) provider.

Set up advanced mobile management for iOS devices and basic mobile management for Android devices.

Set up basic management for both iOS and Android devices.

Set up advanced management for both iOS and Android devices.

QUESTION 47
You need to grant a specific set of users in your company access to YouTube, and you want to restrict their access to Merchant Center. What should you do?

Enable YouTube for all users in the company. Individually restrict access to Merchant Center for specific Groups or organizational units (OUs).

Create YouTube and Merchant Center as custom web apps. Apply access policies at the Group or organizational unit (OU) level.

Contact Google Support and request that they enable YouTube access for the specific set of users and restrict their access to Merchant Center.

Enable access to YouTube at the Group or organizational unit (OU) level for the subset of users. Disable access to Merchant Center.

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