Health-Cloud-Accredited-Professional exam preparation

Updated Apr 30, 2026 Test Engine to Practice Test for Health-Cloud-Accredited-Professional Valid and Updated Dumps

Exam Questions for Health-Cloud-Accredited-Professional Updated Versions With Test Engine

Achieving the Salesforce Health Cloud Accredited Professional certification can benefit professionals in several ways. It can enhance their career prospects by showcasing their expertise in healthcare technology and Salesforce solutions. It can also provide opportunities for professionals to work with healthcare providers and organizations that use the Health Cloud platform. Additionally, this certification can help individuals stay up-to-date with the latest trends and innovations in healthcare technology.

NEW QUESTION 55
A Salesforce administrator is migrating a Service Cloud org to Health Cloud and is considering using the Health Cloud Provider data model. Which approach should the administrator take if the Custom Provider Search Lightning component is to be used?

The Provider data model is required for all Service Cloud to Health Cloud migrations, but either the standard or custom search components may be useD.

If the Provider data model is used, the standard Health Cloud Provider Search component must be used or extendeD. Custom search components are not supporteD.

The current data model with the existing component can be used as well as the Provider data model with either custom search component or the Health Cloud Provider Search component.

The Standard Health Cloud Provider Search component can be used to search either the Health Cloud Provider data model or a custom Provider data model.

NEW QUESTION 56
Bloomington Caregivers would like to display patient information from both Salesforce standard objects and data from an external system.
Which three Health Cloud features should a consultant recommend the company use to display this on the patient record page?
Choose 3 answers

FlexCards

Salesforce Flows

Integration Procedures

DataRaptors

Visualforce Pages

NEW QUESTION 57
When implementing Provider Search functionality, which two changes allow an external user to access search results?
Choose 2 answers

Use Experience Builder to add the Provider Search component to a page on the site.

Create a sharing rule on the Care Provider Searchable Field object to share with external users.

Give the site user profile Read access to the Care Provider Searchable Field object.

Give the site user profile Read access to the Data Pipeline object.

NEW QUESTION 58
How should a consultant recommend modeling a physician’s locations of service, when the physician practices at clinics?

Healthcare Practitioner Facility

Healthcare Provider Relationship

Healthcare Taxonomy

Account Contact Relationship

NEW QUESTION 59
Which two health cloud specific setting must be configuration ………. Health cloud org has lightning experience enabled person account……… (Choose two)

Under Custom Metadata Types, enable the Health cloud Setting

Disable “Use Individual Data Model” in custom setting

Under Custom Metadata Types, Update the Health cloud ‘HCFeature’…

Enable “Use Person Accounts” custom setting.

Under Custom Metadata Types, Create a mapping records for Person accounts.

NEW QUESTION 60
Bloomington Caregivers needs to easily view all of the complex associations between patients, personal relationships, healthcare practitioners, other people, and organizations in healthcare.
Which Health Cloud feature should a consultant leverage to meet this requirement7

Care Team

Actionable Relationship Center

Enhanced Timeline

Patient Card

NEW QUESTION 61
Bloomington Caregivers is implementing Health Cloud to reduce manual processes for its Contact Center agents. To help streamline caller authentication, the company plans to leverage out-of-the-box Health Cloud features.
Which Health Cloud feature should a consultant recommend the company use in this scenario?

Identity Verification Flow Templates

Reusable Verification FlexCards

Customer Identity OmniScript Templates

Verify Customer Identity Process Flow

To streamline caller authentication and reduce manual processes for Contact Center agents, Bloomington Caregivers can utilize the “Verify Customer Identity Process Flow” feature in Salesforce Health Cloud.
Verify Customer Identity Process Flow:
This out-of-the-box feature enables agents to verify a caller’s identity before processing requests involving sensitive information, ensuring compliance with regulations such as HIPAA.
Salesforce
Key Components:
Identity Verification Flow: A guided process that prompts agents to ask callers specific verification questions, such as date of birth, address, or other identifying information. This ensures that only authorized individuals access sensitive health information.
Salesforce
Utility Bar Integration: The verification flow can be embedded in the utility bar of the Health Cloud console, providing agents with quick access during calls. This integration streamlines the verification process, reducing the time and effort required for authentication.
Salesforce
Implementation Steps:
Customize Verification Questions: Administrators can tailor the verification questions to align with organizational policies and the types of information available in patient records. This customization ensures that the verification process is both effective and relevant.
Salesforce
Embed the Verification Flow: Add the Verify Caller Identity flow to the utility bar or relevant record pages within the Health Cloud console. This placement allows agents to initiate the verification process seamlessly during interactions with callers.
Salesforce
Agent Training: Provide training to Contact Center agents on using the verification process flow, emphasizing the importance of verifying caller identity to protect personal health information and comply with regulatory requirements.
Benefits:
Enhanced Security: Ensures that sensitive health information is disclosed only to verified individuals, protecting patient privacy.
Regulatory Compliance: Assists in adhering to healthcare regulations, such as HIPAA, by implementing standardized verification procedures.
Operational Efficiency: Reduces manual verification processes, allowing agents to focus on providing quality service to callers.
By implementing the Verify Customer Identity Process Flow, Bloomington Caregivers can enhance the security and efficiency of their Contact Center operations, ensuring that patient information is handled with the utmost care and in compliance with regulatory standards.
Reference:
Verify the Caller
Protect Health Information by Verifying Caller Identity

NEW QUESTION 62
Which three types of Electronic Health Record data transmitted via HL7 can be stored in Salesforce objects? (Choose Three.

Continuation of Care document (CCD.

Observation Results (ORU)

Personal Health Record (PHR)

Admission, Discharge, Transfer Data (ADT)

Clinical Document Architecture (CDA.

NEW QUESTION 63
A customer that already has Service Cloud is onboarding a new business unit, which needs to use Health Cloud.
Which three organization-wide default settings should an administrator change to ensure the original business unit that leverages Service Cloud does not have visibility into protected health information (PHI)?
Choose 3 answers

Set Person Accounts to Private,

Set related clinical objects to Controlled by Parent or Private.

Set Account and Contract to Private.

Set Contact to Controlled by Parent.

Set Health Details to Controlled by Parent or Private.

NEW QUESTION 64
Administrators at Bloomington Caregivers track patients’ doctor visits inHealth Cloud. The administrators need to send all of their patients’ visit information to their Enterprise Resource Planning (ERP) system for a weekly billing cycle.
Which integration pattern should a consultant recommend for this?

Fire and Forget with an Enterprise Service Bus (ESB) tool

Nightly batch extract using an Extract, Transform, and Load (ETL) tool

ERP system to call the FHIR Billing API in Health Cloud

Request and Reply with an Enterprise Service Bus (ESB) tool

NEW QUESTION 65
A payer needs to connect an electronic health record (EHR) to Health Cloud to display key clinical data to Health Cloud users. The data in the source system is aligned to FHIR R4 standards, but some transformation is anticipated. Which approach should a consultant use to set up this integration?

A middleware integration solution that can handle data transformation if necessary

A point-to-point API connection from the EHR to Health Cloud

A “swivel-chair” standard operating procedure document that will be distributed to users

A scheduled batch job that retrieves a file from an SFTP

NEW QUESTION 66
Prior to go-live for Bloomington Caregivers, a consultant loads the future system users into Salesforce.
Which two out-of-the-box permission sets should the consultant assign to the users to give them access to Health Cloud?
Choose 2 answers

Health Cloud permission set license

Health Cloud Foundation

Health Cloud Standard

Health Cloud User

Health Cloud Platform permission set license

NEW QUESTION 67
A customer wants to view and navigate to critical insurance, clinical, and primary care physician information on a patient’s profile.
Which Health Cloud capability should a consultant implement?

Enhanced Highlights Panel

Enhanced Timeline

Advanced Patient Card

Patient Path

NEW QUESTION 68
Which three activities does “The Social Determinants” feature in Health cloud help providers perform?
(choose three.

Integrate service such as transportation and meal delivery into their patient care plans and programs.

Track determinants and barriers to care across their patient populations

Automatically import credit scores and income information into the patient record in Health cloud

Track the influence of the social network of the patient on the patients’ health outcomes

Plan interventions to help address the barriers to care within their patient populations

NEW QUESTION 69
A consultant is preparing to install Health Cloud in a production org for the first time.
Which three tasks should the consultant ensure are completed prior to installing Health Cloud?
Choose 3 answers

Enable Person Accounts.

Enable Shield Event Monitoring.

Enable Chatter.

Enable Health Cloud Installation Monitor.

Enable Contacts to Multiple Accounts,

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Updated Apr 30, 2026 Test Engine to Practice Test for Health-Cloud-Accredited-Professional Valid and Updated Dumps [Q55-Q69]

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