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C_FSM_2211 2023 Training With 126 QA’s

NO.22 How do FSM SQL queries differ from regular SQL queries? Note: There are 3 correct answers to this question.

You can only reference DTOs via variable definition.

You can only reference DTOs via alias.

Core SQL is supported.

DTOs have version control to support backwards compatibility.

T-SQL is supported.

NO.23 You want to retrieve data from the system using the query API. In which format will you receive the response?

Text

XML

HTML

JSON

NO.24 How does the data loader help you prepare and send data to the SAP Field Service Management cloud database?
Note: There are 2 correct answers to this question.

You can use it to define and upload new custom data objects.

You can use it to download a template for a selected data object type.

You can use it to upload a formatted and populated data record file.

You can use it to download a list of master data object records.

NO.25 What does a report template contain?
Note: There are 3 correct answers to this question.

Output Templates

Images

Style Files

Integration files

Translation Files

NO.26 What can you do with a picker element within Smartforms? Note: There are 2 correct answers to this question.

You can use it to pick PNG files.

You can link two picker elements together.

You can link picker and attachment elements together.

You can use it to select an object from a list.

NO.27 You want to make an activity available on the service technician’s mobile device using the planning board.
Which of the following are mandatory steps? Note: There are 2 correct answers to this question.

Check the availability of the technician.

Drop the activity onto the technician.

Click and release the assignment.

Identify a suitable technician by skills.

NO.28 You scan a QR code paired with self-service and you are NOT allowed to request service for the equipment.
What is missing?

The equipment does NOT have Moment-Sets.

The equipment does NOT have an external ID.

The equipment is reported as Operational.

The equipment has NO previous history.

NO.29 For which SAP Field Service Management objects is a bi-directional flow supported when you integ with SAP Service Cloud? Note: There are 2 correct answers to this question.

Time and Material journal

Service call

Activity

Service contract

NO.30 Which activities can you perform in the Administration module? Note: There are 2 correct answers to this question.

Define service workflows.

Edit Smartform templates.

Maintain session configuration.

Perform system monitoring.

NO.31 Which key concepts are applied to ensure a secure cloud connection when accessing Field Service management?
Note:There are 2 correct answers to this question.

SSL-Encrypted cloud communication

Hardware redundancy control

Outage Protection

Sophisticated Cloud Service Firewall

NO.32 How can you benefit from enabling service workflow steps? Note: There are 3 correct answers to this question.

You can standardize service process flows.

You can configure execution checkpoints.

You can improve the link between back office and field.

You can trigger actions based on standard system events.

You can provide a predefined script for service execution.

NO.33 What is SAP’s approach to integrating SAP S/4HANA Service with SAP Field Service Management?

On-premise-based using the SAP CRM middleware

Cloud-based using SAP Cloud Platform Integration

On-premise-based using SAP Process Integration

Cloud-based using the FSM Cloud Connector

NO.34 Your customer has integrated SAP Field Service Management with SAP S/4HANA. How can they achieve a working service process flow?

Create the service request in SAP Field Service Management, dispatch and execute in SAP S/4HANA, and then send the service confirmations to SAP Field Service Management.

Create the service request in SAP Field Service Management, dispatch and execute in SAP Field Service Management, and then send the service confirmations to SAP S/4HANA.

Create the service request in SAP S/4HANA, dispatch and execute in SAP Field Service Management, and then send service confirmations to SAP S/4HANA.

Create the service request in SAP S/4HANA, dispatch and execute in SAP S/4HANA, and then send service confirmations to SAP Field Service Management.

NO.35 What can you use to create and manage different absence and reservation types in order to accurately reflect a technician’s availability?

Time slots

Assignment

Service call

Activity

NO.36 Which of the following reports will face a hard stop when you generate it in SAP Field Service Management?

A report that references 21 different DTOs

A service call summary for the week that returns 1000 records

A nightly activity list report generated via business rules that executes in 250 seconds

A spare parts list that has 1500 pages

NO.37 How can you set up authorizations in the Administration module in SAP Field Service Management? Note:
There are 2 correct answers to this question.

Assign users to permissions.

Assign user groups to users.

Assign permissions to user groups.

Assign user groups to permissions.

NO.38 What can you set in a scheduled business rule? Note: There are 2 correct answers to this question.

Condition

Notification

Frequency

Order

NO.39 For which scenarios do you need a service call instead of an activity in SAP Field Service Management? Note:
There are 2 correct answers to this question.

When you need to set up a meeting with the customer

When you need to record a problem for the customer

When you need to plan an appointment at the customer

When you need to send an engineer to the customer

NO.40 Which objects can be synchronized and viewed on the mobile app?

Activity, Project, Opportunities

Project, Skills, Service Call

Activity, Service Call, Quotations

Activity, Business Partner, Skills

NO.41 The dispatcher drags and drops a service call onto a technician’s schedule on the planning board. What must happen next to allow the technician to sync and view the assigned service call on the mobile app?

The dispatcher must approve the assignment.

The technician must release the assignment.

The dispatcher must release the assignment.

The technician must approve the assignment.

NO.42 In the overview of Smartform Templates, which fields can be used for both Sorting and Filtering? Note: There are 2 correct answers to this question.

Description

State

Revision

Language

NO.43 Which Customer steps are part of SAP Field Service management Self-service? Note: There are 3 correct answers to this question.

Record the Progress of the Incident

Scan a QR Code

Record the incident via the website

Monitor the Execution Stage

Assign parts to the incident

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C_FSM_2211 Exam Preparation Material with New C_FSM_2211 Dumps Questions [Q22-Q43]

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